Spinning loading wheel after customer clicks add to card

Spinning loading wheel after customer clicks add to card

Jdierck
Tourist
25 0 1

We've been notified that every time someone tries to add a product to their cart the screen just continuously loads, we've been trying to fix this but we cannot seem to point out whats going on. was hoping someone could help!

 

Store url: Esqclothing.com

 

Reply 1 (1)

KateWinslet
Tourist
4 0 2

@Jdierck  dg paystub wrote:

We've been notified that every time someone tries to add a product to their cart the screen just continuously loads, we've been trying to fix this but we cannot seem to point out whats going on. was hoping someone could help!

 

Store url: Esqclothing.com

 


The continuous loading issue when adding products to the cart on your site could be due to JavaScript errors, failed network requests, or conflicts with third-party plugins. Check the browser's Developer Tools for JavaScript errors and inspect network requests to identify any failures. Ensure all plugins are up to date and review server logs for relevant errors. Also, clear the browser cache and cookies or test in an incognito window to rule out caching problems. If these steps don’t resolve the issue, contacting your web developer or platform support may be necessary.