Stocky import to Bill Pay

Stocky import to Bill Pay

mickeyt
Tourist
4 0 2

Am I the only one who can't get drop ship POs to import to Bill Pay? All of the POs that ship to me work, but the dates on ALL the drop ship POs show December 31, 1969 and will not import. So far waiting for SIX WEEKS for Shopify to come up with an answer. 

Replies 3 (3)

AlphaBee
Shopify Partner
4 0 0

I hope this could help @mickeyt

It seems like you’re dealing with a frustrating issue where dropship purchase orders are showing incorrect dates and not importing into Bill Pay. Here’s what you can try while waiting for Shopify support:

Check PO settings to ensure that the drop ship purchase orders are correctly configured in your Shopify settings. There might be an issue with how the dates are being recorded.

The date showing as December 31, 1969, often points to a system default error, usually when a date isn't properly set. This might be a bug in how Shopify or your integration handles dates for drop ship purchase orders.

If you're using a third-party app for drop shipping or Bill Pay, try updating or reinstalling it to see if that resolves the issue. Sometimes, bugs are fixed in new updates.

While waiting for a fix, you might consider manually adjusting the dates or importing the purchase orders. It’s not ideal but could help keep things moving.

If you’ve been waiting for six weeks, try escalating the issue with Shopify support. Ask for a higher level of technical assistance or inquire if there’s an alternative solution.

These steps should help you manage the situation while waiting for a more permanent fix from Shopify.

And I might be able to help too, if you don't mind I could give it a try to see what would work.

mickeyt
Tourist
4 0 2
Miracle of miracles. Shopify/Stocky/Melio, whoever was responsible seems to have fixed it! 

mickeyt
Tourist
4 0 2

Spoke too soon. Dates are back to 12/31/69 again. The only thing I notice is that dropship POs don't have a Generated Date. ???