Stop charging my account after subscription canceled and account closed

Dswagshop
Visitor
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What is my account charged every month $39 for a canceled subscription and closed account? If there is no solution and I'm not contacted directly, I will use social media to try to resolve this instead. It's ridiculous to run a business with no phone number or email address to contact someone for help. Bots don't get the job done for all scenarios. STOP CHARGING MY ACCOUNT! 

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