Shopify Discussions

Kingx · ‎07-09-2021

I was getting ready I launch my store and it suddenly went inactive and I can’t see any reason why. I see a lot of people have issues with this, is it part of the process of launching a store? I would like to be able to launch soon as I put a lot of work into creating it, please contact me as soon as possible.

Thank You

Nick_Marketing · ‎07-09-2021

I would recommend you to open the ticket with Shopify! I've seen this issue happen in the past, they should resolve it rather quickly.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
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Kingx · ‎07-10-2021

How do I go about that? I’m new to shopify

Nick_Marketing · ‎07-10-2021

Go to: https://www.shopify.ca/contact

Click on "help center"

Scroll all the way down, and click on "Contact Shopify support"

Follow the steps on the page.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, ✅Subscribe to my YouTube channel (▶️ Ecommerce TV).