We just received an email stating our store has been closed for violating your AUP. We have checked your AUP and are not in violation of any of your policies. We have already filed an appeal. We spent six weeks and thousands of dollars migrating our store to your platform. We are depending on you to operate our business exactly like a retailer would depend on a landlord of a property to provide access to operate their store. You don't send a warning, you don't give us the opportunity to respond, you don't provide a way for us to contact you other than to file an appeal on a form.
What you did should be illegal. There are laws that prevent this same kind of action in real estate. There should be laws against e-commerce platforms that can put a company out of business without any warning.