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Store Deactivation

Store Deactivation

teedog
New Member
6 0 0

Does this mean that I am still going to pay for the shopify plan even though I deactivated the store? Ive tried the 1 €basic plan, but I decided to no longer continue with the store. Pls explain this to me, if its deactivated and I wont be paying anything or If they still gonna charge me?Snímka obrazovky 2024-06-03 114138.png

Replies 4 (4)

JuneN
Shopify Partner
144 6 41

Hi @teedog ,

 

Deactivating your store cancels your Shopify subscription so you will not be charge for this store subscription fee. If you continue to receive invoices after your store's been deactivated, then it might be due to a third party invoicing you (such as for an app or domain).

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teedog
New Member
6 0 0

what app?

teedog
New Member
6 0 0

When I deactivted the store doesn't that mean that even my domain will be deactivated after 1 year? or how can I be still payin for the domain even after deleting the store?

BPJWebDesign
Shopify Partner
44 3 6

@teedog - if you obtained your domain through Shopify, then it should be deactivated with the store. If you purchased the domain through a 3rd party, such as GoDaddy, then you would be charged for the renewal of the domain name. It will automatically be charged if you have selected auto bill with the provider, if you did not then they will cancel when it isn't paid for. Not sure about all of them, but do know GoDaddy starts notifying of renewals 45-60 days prior to expiration. 

Paul Bellantoni
Need help with your store? pbell11970@gmail.com