Store Down

Navid3 · ‎05-18-2024

My store was up and running till now but suddenly I'm facing this issue, my store is down and when I tried to login to my account it gives this error "Your account doesn't have permission to view this page". Even there is no email or nothing from Shopify to notify.
Plz help. My business will effect badly.

Regards.

Shay · ‎05-18-2024

Hi @Navid3

Thank you for the screenshot. I am sorry to hear about this situation. I recommend connecting with our authenticated chat support team for further assistance. To access our authenticated support, please follow this link: Shopify Help Center. We'll be happy to investigate this with you further.

Shay | Social Care @ Shopify
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AK_Design_Dev · ‎05-18-2024

This is your issue and you are using the wrong email in your store that's why show this error..

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Store Down

Store Down

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