Store email doesn't receive messages

Shopify Partner
273 4 20

Store email doesn't received any messages, how to fix this one 

Reply 1 (1)
168 4 22

Hello Niceeee,

Thanks for reaching out to the community!


Here are some tips for you:

  • Check the junk or spam folder: Sometimes, emails with a number of links land in the junk or spam folder, check the folder to see if you got the emails.
  • Check the email settings: Check the email settings on your Shopify account to ensure that your account is configured properly. Check the email settings by going to Shopify admin, clicking on Notifications, and ensuring the correct email address has been provided there.
  • Use third-party email services: If you continue to face this issue, you can use third-party services to send and receive emails, like Gmail, Rediffmail, and Outlook.

Hope it helps!