store inactive but my payout in transit

[yousaf128]

Anyone can help me about it my store is inactive but my payout in transit 

my payout i will get it or not

[PageFly-Kate]

Hi @yousaf128 

This is Kate from PageFly - Landing page builder.

It depends on Shopify's policies and procedures regarding inactive stores and payouts. I suggest you contact Shopify support for more information on your specific case.

[Andrew]

Hi @yousaf128, 

When you say that your store is "inactive" do you mean that you closed your store?

If your payout was marked as "in transit" before you closed your store, then that means the money was sent to your bank and you should receive it in a number of days.

If you were using Shopify Payments to process your credit card orders on your store, then you can take a look at your pay periods.

[yousaf128]

Yes you are right

My payout mark "in transit" before my store inactive

But my payout is not deposit in my bank account

My payout date is today 31 Jun 

[yousaf128]

@Andrew 

Yes you are right

My payout mark "in transit" before my store inactive

But my payout is not deposit in my wise  bank  account

My payout date is today 31 Jun

And Shopify support is not respond me am trying to create a ticket before 30 hours but not respond my ticket and customer support also not respond can you help me about my payout please 🥺🥺🥺🥺🥺🙏

[MSalman]

Did You Recieved Your Payout ? I Have The Same Problem 

[dreamhub7704]

did you recieve the payout?