Store not found when trying to log-in as admin

Bkali
Visitor
1 0 11

Good day,

When I attempt to log-in to my store I am met with 'Not found'.  This happened rather suddenly.  Any solutions?  I have already tried clearing my cache.

Replies 39 (39)

lightmove
New Member
6 0 0

same

mtkmack
Visitor
1 0 0

same

 

AAgee
Visitor
1 0 1

Me too.  I was working along adding inventory and poof!

kimchitaro
Visitor
1 0 0

Me too! 

XLHobbies
Visitor
1 0 0

Same here.  Took a break for an hour and not found.

TQTyParker
Visitor
2 0 0

Same

Andudova
Excursionist
17 2 7

I have the same issue, not just that but customers cannot add to cart, nothing Shopify is working. I've sent emails to Shopify on Twitter & FB, no response.... Raised an issue with Support. Where is the 24 hour support???

nuthut
Tourist
3 0 0

same for me. twitter/chat/email. nothing available on any of those supports. they are likely inundated with questions right now, but they should have a system in place for letting their customers know what possible timeframe we are facing.

 

kkkkaisi
Visitor
1 0 1

same, hope they are not hacked 

jenniferboudrea
Tourist
4 0 1

Same. POS does not work either

jesscerrone
Visitor
1 0 3

THIS! I am having a panic attack. I have a store full of customers and can't check them out!!!!

Modernhair
Visitor
1 0 0

Me too

 

RRAU
Visitor
1 0 0

Same here in Australia

Cozycorner
Visitor
1 0 0

Me too - glad I'm not the only one

 

Wbradley
New Member
11 0 0

Same, was finishing adding new products then Boom not found!! Super Frustrating

kkb_bows
Visitor
1 0 0

same here!! it was working fine all morning and afternoon and then it all went blank, hopefull its back up soon again

ericarstafford
Visitor
2 0 0

I am experiencing the same thing. I have also contacted support but have not heard back from them. Has anyone found out any info on this?

Andudova
Excursionist
17 2 7

Yes, I just got a message from Support on Twitter. They are investigating, it is currently impacting Admin login, Checkouts and POS. 

allurewardrobe1
Visitor
1 0 0

Hello, i'm having the same issue as well. 

Tom121
Tourist
3 0 2

PaulNewton
Shopify Partner
6339 579 1350

@Bkali and all , Please see https://www.shopifystatus.com/ 

There is an outtage affecting Admin , Checkout, Point of sale

https://www.shopifystatus.com/incidents 

 

So at least it seems shopify knows about it.

Save time & money ,Ask Questions The Smart Way


Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com


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Jorosh
Shopify Partner
4 0 1

same from mexico, i was trying to upload some changes and just got the "not found" msg

Sellyna
Visitor
1 0 0

yes mine too. glad i am not alone. hope they fix it soon

FLOMENTUM
Visitor
1 0 1

We are having the same issue when logging in and customers can not purchase on checkout. 

-C

Tracy_Fuentez
Tourist
7 0 0

I am having the same issue store"not found"

amaredynasty
Visitor
2 0 2

please keep me posted when they fix this 

jenniferboudrea
Tourist
4 0 1

Mine is back up now. give it a try

fitorfatmarket
Visitor
1 0 1

This looks like it is affecting a lot of users. I submitted a ticket and am awaiting a reply... my guess is that it is temporarily down.

 

CuteShop
Visitor
2 0 0

Same! I am having the same problem. I was almost done making my shop and took a break for a little bit. I came back and it said "Not Found". Please help

nuthut
Tourist
3 0 0

i've used Shopify for six years and this is the first time it's happened, it shouldn't take long for the fix. 

alexmantas
Visitor
1 0 0

Same here in Greece

PedroV
Tourist
10 0 1

In the UK experiencing the same issue "not found"

Carole68
Tourist
8 0 4

I am having the same issue.  store admin Not Found white screen 

brenishar
Visitor
1 0 0

Same ughhhh!

LELLY
Tourist
5 0 1

They better fix it ASAP🥲

Ruth_Villanueva
Visitor
2 0 0

Same!  I need to process orders....and I'm running a promo.

TQTyParker
Visitor
2 0 0

It's working now but moving slow as ever

ericarstafford
Visitor
2 0 0

Mine is working now!

nicklocicero
Shopify Partner
26 1 12

 It may be frustrating, but it's also a good thing. if everything was perfect you'd know they weren't innovating very fast.