Store Ownership & Shopify Capital

Store Ownership & Shopify Capital

Merkies
Tourist
3 0 1

If I currently have pre-approved options for shopify capital and I transfer ownership of my store along with changing my deposits bank account, will I still have those same pre-approved shopify capital options? 

Replies 5 (5)

Don
Shopify Staff
2787 199 397

Hi there, @Merkies!

 

If you're looking for support with specific Shopify Capital queries like this, I'd recommend you reach out to Capital Support directly as they'd be best positioned to answer this.

 

For more general Capital support, check out our help doc on the topic here

 

All the best!

Don | Social Care @ Shopify 
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Merkies
Tourist
3 0 1
I have been trying to do so but when I click on the link provided I am not
given an option to contact support. I am just taken to a help center with
nothing that answers my above question
Don
Shopify Staff
2787 199 397

Hi again @Merkies!

 

Thanks for getting back to me here again.

 

Can you let me know what happens when you click on the link shared above, select a store to proceed, and then scroll down the screen to see 'get support'?

 

You should be able to see the currently-available options for getting support there, so let me know what you see when following the prompts on the screen and scrolling down to view your support options there.

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Merkies
Tourist
3 0 1
It seemed to be a cache issue. I opened the page in an incognito window and
it worked. Thank you.
Dave-iKegger
Excursionist
23 0 6

Hi, Did you get an answer to this? I'm wondering the same thing. I have someone wanting to buy my store but they will need to buy more stock straight away and don't have funds for both store purchase and stock purchase. If they can access the funding we have pre-approved now it would fix the situation.