Store preview

DanyelleM
New Member
4 0 0

Help please!!

Im have an issue viewing my store
i uploaded my first product, but when I go to preview or press the little eye, nothing happens. 

When I press “online store” on the left of the screen, a preview of my store come up with my store name but with the simple theme example products, not my own import product. 

I've set my product to “Active” to see that makes a difference, it doesn’t.

Replies 9 (9)
UmairEjaz
New Member
3 0 0

If your store using any collection for homepage then you have to add your product in the collection to make product visible.

DanyelleM
New Member
4 0 0

Hi 

thanks for your reply, Iv just tried that, and still no luck 

UmairEjaz
New Member
3 0 0

Can you please share your store url?

DanyelleM
New Member
4 0 0

 

my store url is 

https://justbabyandmama.myshopify.com/collections/all

Thanks for the link, I followed everything, and my product still won’t show up

I really don’t know where I’m going wrong 

PaulNewton
Shopify Partner
3503 234 688

Are the products added to the online store sales channel on the right side in the product admin?

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Nia
Shopify Staff
179 15 24

Hi, @!

In order to have your products displaying on your storefront, you'll want to do two things - add the products to a collection and add the collection to the navigation menu.

In order to add your products to a collection, you need to do the following -

  1. Navigate to Products > Collections.
  2. Click on Create Collection 
     

  3. Complete all the fields on the page. In the Collection type section, you can select Manual for the time being.
  4. Click on Save
  5. You can then go to Products, click on the checkbox next to the product you uploaded. 
     

  6. Click on More Actions > Add to Collection(s), select the collection you created and save. 
     

Here is our Shopify Help Guide with more information on Collections.

Once you have completed the above, you will then need to add this collection to your Navigation -

  1. Navigate to Online Store > Navigation.
  2. Click on Main Menu. 
     

  3. Click on Add menu item.
  4. Fill out the Name field and in the Link field, search for the collection you had created.
  5. Click on Add and Save.

You should now be able to see your product on the store front. Let me know if you have any issues whilst completing the steps above.

I would also like to ensure you have everything set up and ready for when you launch so here is a Set-Up Checklist you can refer to as you set everything up.

Nia | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

DanyelleM
New Member
4 0 0

Thankyou for the step by step, I followed it all, but still no luck! 
the new collection I made is there but it still says 

“sorry, there are no products in this collection”

I think my Shopify maybe broke

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Nia
Shopify Staff
179 15 24

I can see you've got a menu item labelled Catalog - are you able to click into this menu and advise me if the products have shown up there please?

Are you able to send through a screenshot of your Navigation settings please? (Feel free to blur out any sensitive information).

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog