Hoping someone can help me out here. I keep getting the following with some items in my store.
I have checked the inventory and it's all set up that all are in stock and I have marked that all come from the 1 location I have. I am using the Globo app for product options. When I change the product to add a variant (Which I don't need because it's in the product options) then all of a sudden it will allow me to add it to cart.
What am I doing wrong here??
I'm Eric from Globo. Thank you for using our Product Options app.
In this case, I think once of your "add on" product has been out of stock.
I recommend you should check inventory of your "add-on products".
If there is any issue, Don’t hesitate to contact us via email.
All of the items are available. It shows them as available and all have stock. This is happening a lot and I'm losing sales now because of it. I LOVE my Globo App, but I need people to be able to add items to cart without it saying they aren't available when they clearly are! Anywhere else I should be looking?? EDITED TO ADD: I don't have any "Add Ons" for any of my products
Could you please share me your product URL? so I can have a look and help you.
I'm looking forward to hearing from you