Storefront goes white after customer login or registration

Storefront goes white after customer login or registration

elsarcof
Visitor
1 0 0

I've been testing adding custom fields to customer registration, after checking out a few different apps I ended on Amplius. But after installing and configuring I ran a test, noticing that once the customer tried logging in, it would send them to the account page, but it would never load anything, staying all white, after this, the entire storefront seems to stay like this until you clear out cache.

After that you can navigate around the store no problem, until you try to register or login again, then, the error happens again. I've since uninstalled all apps I had been testing out for the customer registration, seemingly back to before all the tests, but the behavior still happens, have tried checking in different browsers with the same outcome. 

Any clue to having the page get back to normal would be appreciated.

URL:  https://elsarcofago.com

 

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Reply 1 (1)

JasmeetVT14313
Shopify Partner
273 59 72

Hi @elsarcof 

It seems the issue iis caused by the app https://apps.shopify.com/b2b-wholesale-lock-hide-price.

Try getting in touch with their support or you can disable the app from Customize >> App embeds >> Check for the above app and disable it.

If you need further assistance feel free to reach out.
If you find this information useful, a Like would be greatly appreciated. And If it resolved your issue, kindly hit Like and mark it as the Solution! Thank you!

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