All things Shopify and commerce
Has anyone been logged out repeatedly after choosing their store?
I'm asked to log in and each time I do I'm able to choose my store but am met with . You've been logged out, session expired, log in to continue. This is repeated, I cannot access my admin. My store is lve and accessible. This has happened after changing my email and connecting my store to google. Can anyone assist please?
Hey, @Kritt.
Thank you for bringing this to our attention.
It's possible that there's a localized issue with the browser, and we'd recommend clearing the cache and cookies for your browser. If the problem continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.
If you have any other questions on this topic, then don't hesitate to let us know.
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
In Canada, payment processors, like those that provide payment processing services t...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025