Stuck on checkout page on phone

Stuck on checkout page on phone

LukePokorny
Shopify Partner
7 0 1

Hello, 
The client is experiencing problems in his store. The customers are stuck on the phone on the checkout page, and they can't proceed. The site is luxscents.nl
Does anybody have an idea what it could be? Thank you, Lukas

Replies 2 (2)

Bundler-Manuel
Astronaut
956 47 110

Hello there Lukas @LukePokorny  Has your client done all basic troubleshooting processes like clearing cookies in their store browser, trying on an incognito browser etc. 

Emmanuel
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Jo225
Shopify Partner
4 0 0

Hi there,

This issue might be due to some complications you caused by yourself in your store.

 

Kindly review all your settings and get your store back on track

Thanks.