Submitted a domain name for purchase, but mistyped my email address, so I can't verify the purchase

Submitted a domain name for purchase, but mistyped my email address, so I can't verify the purchase

PNelson
Visitor
1 0 0

I've been "spinning my wheels" trying to authenticate a wed domain I purchased, as I accidently put an incorrect email in when I purchased it. How do I correct this, so it will send me the verification email to a correct email address, so I can complete my domain purchase? 

Replies 2 (2)

biznazz101
Shopify Partner
494 50 98

Where did you purchase the domain name?

The easiest way would probably be to contact their support team, whether it is NameCheap, Shopify, or another domain provider. Otherwise try to access your general account settings and change the email address to the correct one, hopefully that will update where the verification code is being sent.

I hope that helps!
@biznazz101 

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Peter_Datma
Shopify Partner
89 0 11

If nothing works you could try to register the misspelled email also, in order to get acces to it. Of course in case it is not taken already...

Good luck!

Peter @ Datma