Re: Subscription expire

Subscription expire

alejandronofear
Visitor
3 0 0

Hello,

I want to ask what happens if my client's 

subscription expires?

Will he still have his site on the internet?

Will he have the admin profile so he can make changes to his site?

Replies 3 (3)

Small_Task_Help
Shopify Partner
830 28 75

Hi,

 

Please connect with Shopify support at https://help.shopify.com/ for this 

To Get Shopify Experts Help, E-mail - hi@ecommercesmalltask.com
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Merchanto
Explorer
65 3 7

If a Shopify subscription expires, the store will be taken offline and won’t be visible on the internet. The client will still have access to the admin panel for a limited time to reactivate the store by renewing the subscription, but they won’t be able to make changes until the account is active again.

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DelightCart
Shopify Partner
1265 83 158

@alejandronofear If your client cancels their Shopify subscription, the store will be frozen, but Shopify will keep all the setup, design, and data. When they're ready to restart next season, they can simply reactivate the account, and everything will be as they left it.

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