Suspected Spam: "Suspected ownership dispute."

New Member
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I received this email.  I am assuming it is a phishing email??


You have an unread Shopify secured message.


*Subject: Suspected ownership dispute.

Login to Shopify store notification from your mobile app or click below to read message:


As announced earlier, all communications from Shopify and support agents to customers can only be accessible on Shopify store notification platform secured by a two factor authentication method and an end to end encryption starting Oct. 22nd 2021.

This measure does not apply to payouts, order and billing communications.

For more information on Shopify store notification platform and more measures taken to keep your information  secure, visit Shopify support center .


Shopify support team.


Reply 1 (1)
Community Moderator
3105 404 634


This does look like a phishing email. Would you mind forwarding it to You can then mark it as spam and delete the email. 

In the event that you actioned the email and provided your login credentials, then please contact Shopify Support ASAP to secure your account. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 

Trevor | Community Moderator @ Shopify 
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