Shopify asked me to prove that i am selling authenthic products. So i sent them proof of invoices at the beginning of the week. They stopped my payouts and are suspending (X) of our products at 6 July.
Since the start of this case i have reacted instant to their e-mails and showed proof that we are selling authentic products.
Yet they have started our payouts again buy they have not ended the suspension of our products. Which means we will lose our products because of the lack of response from shopify.
Is there anything we can do? Live chat can not help us with this. We need this to be solved before or during the weekend...
