T&C attached to order confirmation

New Member
5 0 0

Hi all,


I am trying to add a pdf with the T&C in the order confirmation message as I am legally required to do so, but have no idea how to do it. I am using the app RA T&C for my cart checkbox and they do not provide what I'm looking for.


Can anyone share some insights on how to do something like that?

Reply 1 (1)

Shopify Staff
1679 196 290

Hi there, @dazzz. Thanks for taking the time to reach out to the Shopify Community Forums here with your question! My name is Imogen. It's good to meet you!


There are a few different ways you could go about getting a T&C checkbox or notification added to your 'order confirmation' emails for your customers. Those options are as follows:


  • Custom Coding - If you go to 'Settings > Notifications > Customer Notifications > Order Confirmation', you can edit the coding for this email, and add or remove content. As Shopify Support Staff aren't trained on coding, we can't advise on specifically what you'll want to add, but this is something you can look into if you're comfortable with making code changes yourself!
  • Shopify Experts - You could hire a Shopify Expert to make this code change to your email template, or hire a third party free lancer. These folks would charge for the services, but should be able to lend a hand. You can use this link to access our Partner Directory to find some folks you can contact and work with.
  • Third Party Apps - You mentioned you're currently using a third party app to accommodate T&C in other areas of your store, but they fall short in terms of adding this information to your email. You can try contacting developers of some of other T&C apps to see if their app would be a good feature fit for you. I have a link to a page filled with T&C apps that you can explore.


I hope you find this information helpful, @dazzz!

Imogen | Social Care @ Shopify 
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