Tax rates not being calculated correctly in POS, directions out of date in Shopify Help

Tax rates not being calculated correctly in POS, directions out of date in Shopify Help

THFiberWorks
Visitor
3 0 0

I had a problem at a pop up event yesterday.  The correct tax rate was supposed to be 8.75% (state and county) but the Shopify POS app was only charging 6.25% (state only).  I pulled up the help and got this information.

IMG_5143.PNG

However, I didn't have a section called Base Taxes.  When I click on USA under regions I have this.  

IMG_5151.PNG

IMG_5152.PNG

The three dots next to Illinois only allow me to edit my sale tax id and change whether or not I charge tax on shipping.  I know a few years ago I had to change the tax rate because the county I was in for an event had a special event tax that I had to charge and I was able to change the tax rate at that time but I do not remember how I did it.  I have an upcoming event soon that will have the same sort of special tax so I'll have to edit the tax rate for that as well but I can't figure out how to do it.  Does anyone know?  

 

Thanks

Replies 0 (0)