Termination of Store

[JDamschroder]

Last Sunday I was just setting up my store.  Thought I had it prepped and wrapped up.  No items, but the baseline store was established.  Later that evening,  I was sent a termination letter.  I didn't even have a sale yet or items in the store.  They said I should follow the link to respond and submit documents.  And that is what I have tried to do over 6 times.  After I press Submit, I get an error message.  I keep trying to talk to support but that doesn't seem to be going anywhere and not we are approaching a week.  At a loss of what to do now.  Move onto a different platform like BigCommercie or WooCommerce?  I mean seriously now.

[CodingFifty]

Hi @JDamschroder,

If you have a theme, you can create a new store and transfer the theme to it.

[JDamschroder]

I think I just grabbed a basic theme.  I was not done with the setup since I never entered items yet.  I just called it the day after completing the base setup.  So, absolutely no loss if I just start over.

[CodingFifty]

You can either create a professional store yourself with a new one, or hire a developer who can create a professional store for you. @JDamschroder