Testimonials #2 dawn theme visability

[thorn-sawskin]

Hey guys

Downloaded Testimonials #2 from section store - however after a while in my page the edited testimonials section will disappear, the section box is still there but no data inside it - i haven't hidden it in the template bar on the side either.

Weird though that it will show up again on page it i add another testimonials box to the header section.

Could you please help me out how i can have this showing full time

[heddykhalifa]

Hey Thorn-Sawskin,

Heddy from Gameball: Loyalty Program & VIP here!

One potential fix is to check if there are any conflicting settings or custom code in your theme that might be affecting how the testimonials are displayed. You might also try refreshing your cache or re-saving the section settings. If the problem persists, reaching out to the app support team or Shopify support might provide you with a more specific solution.

[thorn-sawskin]

Hey mate,

thanks for the reply

do you know what kind of conflicting settings i may be looking for?

[heddykhalifa]

When checking for conflicting settings, look for any custom code or scripts in your theme that might interfere with the testimonials section. Sometimes, CSS or JavaScript issues can cause elements to disappear. Additionally, ensure that the testimonials section is not hidden through conditional visibility settings or due to other app conflicts. Checking your theme settings for any adjustments related to sections or blocks could also help identify the problem.