Thank you page - Payment method cash - Dollar icon

Thank you page - Payment method cash - Dollar icon

RedDotCreative
Visitor
1 0 0

I have a UK website using standard shopify not shopify plus. I have used one of the
Manual payment methods
and called it Purchase Orders (Existing Credit Account Customers).

On the thank you page its showing a Dollar icon under the payment method. Can i either Change / remove / hide this icon as i'm a UK site so displaying a Dollar looks wrong. I have no options in my theme. 

 

image (17).pngUntitled-1.jpg 

Reply 1 (1)

rainstormstudio
Shopify Partner
24 0 0

Hi @RedDotCreative,

 

Shopify’s thank you page shows a dollar icon for your manual payment method because, by default, Shopify uses a generic payment icon for manual options like “Purchase Orders.” This icon cannot be changed or removed through theme settings on standard Shopify plans.

If you want to change or hide this icon, you’ll need to edit your theme’s code. Here’s how you can approach it:

  • Go to Online Store > Themes in your Shopify admin.

  • Click Actions > Edit code next to your active theme.

  • Look for files like footer.liquid, main-cart.liquid, or theme.liquid. However, the icon on the thank you page may be rendered by Shopify’s checkout system, which is not editable on standard Shopify (only Shopify Plus stores can edit checkout files).

  • If you find code like {% for type in shop.enabled_payment_types %} or similar, you can customize which payment icons show by editing the list (e.g., only include visa,master,american_express,paypal). But this usually affects the footer, not the thank you page.

  • For the thank you page, there is currently no supported way to remove or change the manual payment icon on standard Shopify. This icon is hardcoded by Shopify for manual payment methods, and only Shopify Plus stores can customize the checkout and post-purchase pages.

Workarounds:

  • You can add a note or explanation in your manual payment method’s settings to clarify payment instructions for your UK customers.

  • If the icon is causing confusion, consider reaching out to Shopify support and submitting feedback—they are aware this is a common issue for UK and non-US stores.

If you found this response helpful, please consider giving it a LIKE and marking the issue as SOLVED — it would mean a lot!
If you still need help, feel free to send me a direct message anytime.