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Theme is offline since DMCA takedown notice

New Member
2 0 0

Please my store has been shutdown after a DMCA notice for wrongfull theme licence transfer. 


I have now purchased the theme to repair that but my website is still dead. 


Please help put my website back online

Reply 1 (1)
Shopify Staff
Shopify Staff
1725 277 366

Hi there!


In order to recover your store you will need to reply back to the email you received with the original takedown notice. You will want to provide proof of the valid license purchase and the team that handles these reviews will investigate and follow up if needed. 


This is something that only our team that issued the notice can assist with and there is no option to expedite the process. 

Shay | Social Care @ Shopify 
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