There are Chinese texts on the product page of the website, how can I solve this?

[LingerLee]

The Chinese text only appears next to the filters on the product listing page. I have tried using other Shopify website templates and have set the website to display only in English, but the problem persists. I have also checked the original code of the template, but cannot solve this problem. Please help me, thank you.

[Liquid_xPert_SJ]

@LingerLee 

can you please share the store url?

thanks

[marks203]

This is happening to me now! How do we fix?

[Unthreadedkeep]

Same here 😭😭

[giftingripples]

Me too... what the heck lol

[modernrockstars]

happening to my store also - categories in chinese

[joester16]

Same here as well

[jenninsa]

Same!

[joester16]

Product Categories are being randomly translated into different languages now... First Chinese, then french, german, etc

[shopevieandoak]

Same and I cannot figure it out!

[IvyandCo]

Happening to me too. Then when I try to delete it and change it, it goes to a different language other than english. 

[movsumov]

Is that possible auto-translate feature active on your browser, it sometimes can be the case. Do you see same in incognito window. Can you please share your website page where this visible?

[Techboys]

nothing to do with auto transalate if i look at all my products in shopify all their categories have changed to chinese, rest of the columns are all in english it is just the product category column only so cannot be an auto translate

[Ariana_Faustini]

This is now happening on our shop as well. We're seeing it in our product category only as we are trying to add a new product. I think it's a bug in Shopify. 

[hivecotacoma]

Same here. Wild!

[CJGardeningCtr]

This is happening for me just now as well, but not my filters. The 'Category' column of my products within dashboard all turned to Chinese. This is the case on Google Chrome and Opera.

[vio22]

Same.

[Sheila_Kazi]

I just noticed same thing on my product categories... don't quite understand what's going on. See the attached screenshots.

 

 

[Techboys]

Happening to me too, can't just start happening to everyone 5 minutes ago. Have not changed a thing was working all day and just 5 minutes or a bit longer the drop-down boxes on product pages have become chinese now can

not work at all

[Techboys]

Is shopify aware of this? unable to allocate correct categories to new products

[DianaDS]

I'm chatting with an advisor and he's saying there's a glitch in the system.

[joester16]

thx

[NHS1]

I am having the same problem. All my product categories are showing up in Chinese. 

[Roma_Tina]

This is happening to me as well. I am on waiting on the Support Advisor, but seeing it happening to others makes me think it could be a Shopify glitch. 

[MireilleFineArt]

The same thing is happening for me as well, I was very confused and figured there might be some kind of glitch. Hopefully it gets resolved soon.

[ChaosKindness]

Same here, many product categories changing at random to Chinese characters! 

[AirbagitJefe]

also happening on our site.  Any news?

[DianaDS]

The reply I just received from a Shopify Advisor:

"

Firstly, I apologize for any inconvenience this may have caused. We understand the importance of maintaining a seamless shopping experience for your customers and are committed to resolving this matter swiftly.

As mentioned during our conversation, I have reported this glitch to our business operations team. They are currently investigating the issue to ensure it is corrected promptly. We aim to not only resolve the matter at hand but also to prevent such occurrences in the future.

I will keep you updated on the progress of this fix and will notify you as soon as we have implemented a solution. In the meantime, should you encounter any further issues or have additional questions, please do not hesitate to reach out. You can reply directly to this email, and I will be more than happy to assist you."

[Lexi_Lu]

Thank you for posting this!

[grafeety]

Me too. All product categories in Mandarin...I think. ???

[grafeety]

modofire.com

[MireilleFineArt]

I think it's fixed now, my categories have returned to English again.

[Sunnygoode]

help my site has this too!!

[Roma_Tina]

The glitch seems to be fixed now for me, and I hope it stays that way.  Hope all of you have it resolved as well!

[Sheila_Kazi]

Yes it seems to be fixed now, phew!

[macgrueber]

Looks like bug was fixed.

Hoping it’s just a bug and doesn’t require any cleanup with seo/integrations or have any lingering issues for customers.

Has anyone noticed any secondary issues?