Did you click Buy Now button in preview screen when customize your theme?
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Thanks for posting your question to the Shopify Community.
To confirm, are you using the .shopifypreview.com link when testing the Buy Now button? If so, this is expected behavior and may cause issues. Instead, could you try the theme preview URL to test the Buy Now button?
Please see the screenshot below on where to locate this section:
Shopify admin > Online Store > Themes > Theme library
Let us know if this method works for you!
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