There is a problem loading this page, on buy Now

Mujtaba1 · ‎11-21-2023

Hi There,

Whenever I am clicking on buy now button to test the payment it says the below error.
Currently, I am dawn template, and the store says i am on free trail, even though i Have purchased the pro version.

Dan-From-Ryviu · ‎11-21-2023

Hi @Mujtaba1

Did you click Buy Now button in preview screen when customize your theme?

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Mujtaba1 · ‎11-21-2023

Yes, Did that also.

Some times it works, but then mostly it does not proceed.

Victoria · ‎11-22-2023

Hi, @Mujtaba1.

Thanks for posting your question to the Shopify Community.

To confirm, are you using the .shopifypreview.com link when testing the Buy Now button? If so, this is expected behavior and may cause issues. Instead, could you try the theme preview URL to test the Buy Now button?

Please see the screenshot below on where to locate this section:

Shopify admin > Online Store > Themes > Theme library

Let us know if this method works for you!

Victoria | Shopify
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There is a problem loading this page, on buy Now

There is a problem loading this page, on buy Now

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