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S_HAN
Explorer
44 2 15

There is no way to enter the edit template page.
Has anyone met?

 

Request ID: d4cf0f75-beed-4fec-b804-bc4cd5587212

 

S_HAN_0-1644431095154.png

 

Replies 6 (6)
LyndaH1
Shopify Partner
36 1 5

I am having the exact same issue, even after clearing cache and trying another browser.

thank you!

annnnnakate
Shopify Partner
3 0 0

I'm having this exact problem as well. I have been editing the site all day and suddenly I'm unable to access the backend. I did discover this thread discussing a similar issue that turned out to be a server-side error on Shopify's end - hopefully that's the case here as well!

https://community.shopify.com/c/technical-q-a/unable-to-access-quot-themes-quot-page-quot-there-s-a-...

S_HAN
Explorer
44 2 15

I also can't edit it using the mobile app, different computers and browsers are all the same.

Elizabeth5555
Tourist
6 1 1

Yes, I'm having this issue as well today both on desktop and mobile. I cleared cache and switched browsers and am still having the issue. Send help Shopify!

cynesmentor
New Member
1 0 0

Fixed.

hsysopl735
New Member
1 0 0

This is looking the same problem which I faced some years ago you can click on thispage and check now its ok but I solved this error by making some changes in the code.