There was an error while updating your cart. Please try again. Theme : Rise

There was an error while updating your cart. Please try again. Theme : Rise

Takiwa2025
Visitor
1 0 1

Hi everyone,

I'm experiencing an issue with my Shopify store, and I hope someone can help me troubleshoot this.
My shop : https://sakuraculture.myshopify.com/

When I add a product to the cart and try to update the quantity using the cart popup (increase or decrease the number of items), I get the following error message:
👉 "There was an error while updating your cart."

 

Takiwa2025_1-1737618862198.jpeg


Has anyone encountered this issue before? Any advice on how to debug or fix it would be greatly appreciated!

Thanks in advance! 😊

Reply 1 (1)

TheUntechnickle
Shopify Partner
290 29 86

Hi @Takiwa2025,

 

Hope you're doing great!

 

To resolve this issue, we'll need to review your theme files and identify the JS causing the problem. Could you please DM your collaborator code? This will allow us to send a store access request and fix the issue for you at no cost. It's important to address this promptly, as it may be impacting your customer experience and sales.

 

Looking forward to your response!
Shubham | Untechnickle

Helping for free: hello@untechnickle.com


Don't forget to say thanks, it'll make my day - just send me an email! 


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