“There was an error while updating your cart. Please try again.”

“There was an error while updating your cart. Please try again.”

Abdullateef
Visitor
3 0 0

This is my website https://mini-car.store/ and for some reason I can’t checkout or add anything to my cart, this has been a huge problem for me 

Replies 6 (6)

StevenT_A7
Explorer
156 13 17

Hi @Abdullateef , 

 

Thank you for providing the URL(https://mini-car.store/) to your site. While I have taken an initial look, gaining a comprehensive understanding of the underlying cause of the issue necessitates additional context beyond just the website address.

 

Information regarding any recent modifications to the theme, newly installed applications, or the implementation of any custom code would be particularly helpful in my assessment.

 

Should you be amenable, I would welcome the opportunity to discuss this matter further. Please feel free to touch base at your convenience if you would like me to examine it in more detail.

Thanks !

Steven Taylor
302-260-8345
Abdullateef
Visitor
3 0 0

I did add this code <style>
div#cart-errors {
display: none !important;
}
</style> to try to fix the problem but that’s just about it. I also used the autods app

StevenT_A7
Explorer
156 13 17

Hi @Abdullateef , 

 

I completely understand where you're coming from. Just to clarify, the code in question is specifically meant for hiding the error message, not addressing the root cause.

As for the AutoDS app or any other integration, pointing fingers without a thorough check would only be speculation at this stage. Issues like this can arise from various sources, and without direct access to the backend, it's difficult for anyone to provide a definitive answer.

If you're open to it, I'd be more than happy to jump on a quick call to better understand what might be causing this issue. That way, we can work towards a proper resolution together, rather than making assumptions.

Thanks so much, and looking forward to connecting!

Steven Taylor
302-260-8345

tim
Shopify Partner
4727 578 1706

Under the hood it says that your products are sold out, even though they are shown as available.

Check your backend setup.

 

Screenshot 2025-06-06 at 1.48.43 PM.png

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StevenT_A7
Explorer
156 13 17

Hi Tim,

You're absolutely right, without thoroughly analyzing the backend setup, any assumptions we make would simply be guesswork. There are often multiple variables involved that aren’t visible on the surface, so taking a closer look at the backend is essential to properly understand and resolve the issue.

Steven Taylor
302-260-8345
Abdullateef
Visitor
3 0 0

How do I check the backend setup and how do I fix it?