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I just opened my new store this error message keep and currently unable to enter This site can’t be reached
stryroad-store.myshopify.com took too long to respond.
Try:
Although there is no active theme, I can still access the site on my end.
Hi @stryroad,
I hope you're doing well today!
When I visit stryroad-store.myshopify.com, I'm currently landing on a password-protected page. As of any changes you've made since posting your question here, is this expected?
Let me know if you're still seeing anything unfamiliar on your end or if you run into any questions launching your storefront.
Thanks!
June | Social Care @ Shopify
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I have not made any changes. Few hours ago I tried to use my phone and connected perfectly. But on pc, the error msg is still coming up. I am beginning to think might be the wifi I am connection I’m connected to.
Interesting! It does sound like a local issue then thankfully, as I'm able to visit your storefront below:
While it may very well be your current Wi-Fi that is to blame, we can also rule out a few other factors. Here are a couple of things you can try to isolate the issue:
I'd love to hear how that goes, once you have the chance to work through a few of those troubleshooting steps. Good luck!
June | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thank you. It is perfectly working now.
Please help I bought a domain from Shopify and since I've had problems going on site. First it would tell me the site wasn't safe, but I would still be able able to go to the site, but now it says site can't be reached. Please help
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