Tiktok Product Catalouge not syncing

Tiktok Product Catalouge not syncing

koala1142
Visitor
3 0 0

Does anyone know how to fix tiktok not syncing products. Yesterday my products were showing in my catalouge now theres nothing and it says shopify pause sync. 

 

Ive deleted the tiktok app and installed again but still product wont show up. 

 

Can anyone help me??Screenshot 2025-01-21 at 9.04.24 pm.pngScreenshot 2025-01-21 at 9.04.06 pm.pngScreenshot 2025-01-21 at 9.03.55 pm.png

Replies 2 (2)

Bundler-Manuel
Astronaut
1021 51 119

Hi there @koala1142  Have you tried all the steps involved in this manual yet? https://www.silkcommerce.com/tiktok-shop/syncing-your-shopify-product-inventory-with-tiktok-shop/
It would be a good idea to restart and follow the process there step by step, then let me know if there are still any issues.

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.
koala1142
Visitor
3 0 0

Hey thanks for the reply. However im still having issues and ive tried most of those solutions and some dont apply becuase im trying to run normal tiktok ads not tiktok shop. Do you know how else I could fix this. 


Thanks