Today stock set to Zero in some products

[nandocalde]

Hi there, today morning, I realized after not receiving any sales that some products had been set to zero stock by themselves, it was to some products not to all...also some prices had changed to random prices. Can you please help me to solve this situation? thank you,

[BSS-Commerce]

Hi @nandocalde,

Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

[flareAI]

Hello @nandocalde,

This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

It sounds like you may have experienced a technical issue with your Shopify store. The sudden change in stock levels and pricing could be due to a variety of factors, such as an app or plugin malfunctioning, or a glitch in the Shopify platform itself.

To address this issue, you should first check to see if any of your apps or plugins may have caused the problem. Try disabling any apps that you've recently installed or updated and see if that resolves the issue. You can also review your app and plugin settings to make sure that they're configured correctly.

If the issue persists, you should reach out to Shopify support for assistance. They can help you troubleshoot the problem and identify the root cause. They may also be able to provide you with a solution or workaround to prevent the issue from happening again in the future.

In the meantime, it's important to make sure that your product stock levels and pricing are accurate and up-to-date. Check your product listings and make any necessary adjustments to ensure that customers can purchase your products at the correct price and that you have enough inventory to fulfill orders.

Gina