Total weight of products not showing up on orders anymore?

AR_16
Tourist
14 0 2

The total weight of each product used to show up on a customer's order page. In the past few days, this has disappeared. We need the weight to still be visible as some shipping carriers we use, require us to enter it manually. Now we will have to go into each product the customer ordered and add up the total and convert it which is extremely time consuming. Why would Shopify take this feature off?

Reply 1 (1)

KT_1
Visitor
1 0 0

I also have been having this issue. Wondering if there's a way to enable the package weight in the settings again? I haven't figured it out.