Tracking Number

[Jackson21]

How do you add a tracking number to orders so that customers can track their products?

[DaisyVo]

Hi, Jackson21

I hope some of the information I provide below will be useful to you

Steps to Add a Tracking Number to an Order in Shopify:

1. Log in to Your Shopify Admin Panel:

   • Go to Shopify Admin.

2. Navigate to the Orders Section:

   • In the left-hand sidebar, click Orders.

3. Select the Order:

   • Find and click on the order for which you want to add the tracking number.

4. Mark as Fulfilled:

   • In the order details, locate the section labeled Unfulfilled items.
   • Click Mark as fulfilled.

5. Add Tracking Details:

   • Enter the tracking number provided by your shipping carrier.
   • From the dropdown menu, select the Shipping Carrier (Shopify might auto-detect the carrier if it's a popular one).
   • If the carrier isn't listed, select Other, and you can paste the tracking URL manually.

6. Notify the Customer (Optional):

   • Ensure the checkbox Send shipment details to your customer now is selected if you want Shopify to email the tracking details to the customer.

7. Save Fulfillment:

   • Click Fulfill items to save the tracking number and mark the items as fulfilled.
     
     

I hope it helps you

Best regards,

Daisy

[Zopi]

Hi @Jackson21,

If you use a third-party fulfillment service like Zopi, the tracking code will be synced automatically to Shopify once generated. When you have got the tracking numbers from suppliers, you might send fulfillment notification emails to customers. You can read this guide to learn detailed steps: Enable Order Update Emails on Shopify