Transfer/Remove the domain from closed account

[fishangle]

Hello Team,

I have a shopify store which has been closed by shopify for unknown reasons. I even cannot log in the account resulting in the domain name cannot remove from the store.

I've tried to connect with 'Support team' to solve the problem for many many times. Unfortunately, No one can help with me to remove my domain name(purchased from 3 party) on my CLOSED shopify store.

Here i am asking for helping again, someone can help to remove the domain name from my closed store?

[rajimulislamjoy]

@fishangle 

Hello,

I'm sorry to hear about your situation. Unfortunately, if your Shopify store has been closed and you can't access your account, only Shopify's support team can assist with removing the domain. I recommend reaching out to them directly again and requesting to escalate your issue to a higher level of support.

Best of luck, and I hope your issue gets resolved soon