All things Shopify and commerce
Right now, clicking any of my collection buttons, will just refresh the page. I believe I have classified all the product aka inventory correctly. But I cant fiqure out how to make it open in that window.
Hi there, @ClintonRides. Thanks for taking the time to reach out to the Shopify Community with your organization situation here! My name is Imogen. It's good to meet you!
If possible, can you provide us with a URL to your shop so we can test out how things navigate in real-time? It would just assist us with understanding how things currently flow, and also provide other users that may stop by on this thread the opportunity to explore that, as well.
I'll address your questions in order here!
1.) You may be able to create this page that lists of all of your collections using a pre-made page template! Try using the following steps to get this done:
- Go to 'Online Store > Navigation'
- One there, select 'Main Menu' from the list presented
- One there, select 'add menu item'
- Once down, name the menu item 'Ebikes'. In the lower bar, click it and select 'Collections', then select 'all collections' if it appears. Make sure to save!
This will add an 'Ebikes' Item to your header that users can click on, and then be brought to a page that houses all of your collections!
2.) Based on what you're describing it, it sounds like you haven't added your products to the appropriate collections. Once you've done this, the collections should be clickable, and then lead to a new page showing products that are assigned to that collection. I'm not sure if you're set up Automated Collections (where products are assigned to a collection using tags), or Manual Collections (where you pick and choose what products are in what collection) but I've hyperlinked resources here to help you get those products assigned to the correct spots.
Give the steps outlined here, and in those links, a try! They should get you sorted out! If you have any specific questions about things, just follow up with us here and let us know!
Imogen | Social Care @ Shopify
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Thank you. Hopefully the link provided below works. I am unsure if it is behind a password, or if you at Shopify are able to view it without password. 2.) I am doing what you are describing. My collection name matches exactly from the drop down menu. It even shows as catagorized as correctly elsewhere. It just won't link up. For that matter. Even clicking on the "JackRabbit" collection for example. I would hope just brought me to an unpopulated page, but it doesn't. It just refreshes the page. Based on your advise, I have done it all correct...I think? Please let me know if that link works. Thanks again.
Hopefully these shots help show what I am doing and where I may have messed up. Because It looks correct, but It must not be:
Thank you. Here are some screenshots. I think they align with the correct way to do this. However, no matter what I click on my home page collections. It just refreshes. Thanks again. I really appreciate the help. Please advise what you think I am doing wrong here?
I just "opened" the shop so you can browse it. Thanks.
de1871-64.myshopify.com
Hi, @ClintonRides. Thank you for sharing your domain and those screenshots! It helps explain what's happening here.
To start, it looks like you were able to add a menu item to your main menu titled "EBikes", and clicking this brings you to a page listing brands of EBikes. However, when you click on a brand, that same page is re-loaded instead of the brand collection. From what I can see, the reason for this is that you are using the Default collection template in your theme editor as the template for your "EBikes" page. Templates are essentially used for the overall layout and design of a page. The actual content for a page comes from what you've set up in your Shopify admin for that page. For example, when you add a product to your Shopify admin, you add in all the necessary information like a product description, images, etc. This information is then applied to your Default product template. Every single product uses this template for the layout and design of the page, but the actual content comes from what you saved in the admin. The same thing happens with collections. All collections use the Default collection template for the layout and design of the page, but the collection information (like the products in the collection) is saved in the Products > Collections part of your Shopify admin.
If you make changes to your Default collection template right in your theme editor, these changes are applied to each of your collections. This means that everytime you click on a collection it will show everything you added in the theme editor, in addition to the content you saved in your admin for that collection. This is why it appears that the page is reloading when you click on a collection. It is actually loading a different collection, but each collection now has the same information added to the top of the page so it looks the same. If you click on a collection in your online store and scroll down, you can actually see the product grid section displays different products according to the collection that was clicked, so we can see it is working correctly, but each collection has additional information added to it. Instead of using the Default collection template for the "EBikes" menu item, I'd recommend you create an "Ebikes" page in your Shopify admin, and then use a Page template to design the page. I'd also recommend you revert any changes made to the Default collection template so that your collections appear correctly when you navigate to them on your online store.
I know it can be a learning curve to understand all of this so the following guides can help you out:
Happy to help if you have more questions!
Erin | Shopify
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- Was your question answered? Mark it as an Accepted Solution
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First off, thank you. Conceptually all of this makes sense. My brain is oatmeal at this point. I have been futzing around with this for weeks. I really want the core "tree" organized so I can let rip on all the products. Is there a paid for service that Shopify offers so I can hop on a paid for help. It seems to me that the solution is quick, I am just failing to grasp it. I would gladly pay for 30 minutes of someones time to walk me through this, allowing me to move forward with my webstore. Thank you again, I appreciate it.
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