TURN OFF SHOPIFY AUTOMATIONS QUESTIONS

TURN OFF SHOPIFY AUTOMATIONS QUESTIONS

ampador
Excursionist
22 0 4

Hello, I wanted to see if anyone can guide me through disabling / deleting Shopify notifications for like cart abandonments and etc...I want to ensure that not two of the same notifications coming through email from Shopify and my sms app postscripts are being sent to the customer. I don’t want customer to get annoyed if I send the same automation from both sites. I just essentially don't want there to be double automations, cart abandonment, order confirmation, etc.. being sent out. So how would I be able to delete / disable all of the automations in Shopify, so the customers will only be getting automations from postscripts. I only want postscripts for sms sending, not Shopify email automation flows.

 

Thank you in advance!  

Replies 3 (3)

aBox_Agency
Shopify Partner
87 9 16

Hello @ampador

Install the Shopify Flow app and there, you find the Cart and Checkout abandonment flow is running. Delete it.

Thank you

Regards,
aBox Agency | Shopify Partners

Need help customizing your Shopify store? Feel free to reach out to us at Shopify Partners Directory or visit our website at aBox.Agency.

If you found this post helpful, please give it a like!
ampador
Excursionist
22 0 4

By doing what you have instructed, I have gotten to the screenshot below. Just to clarify, this has now deleted all of the automations from Shopify and my customers will not receive two different email from Shopify and sms. 

 

Screenshot 2024-07-17 at 9.44.36 PM.png

aBox_Agency
Shopify Partner
87 9 16

Hello @ampador

Sorry, Please go to the Email Name application and you can delete it.

Screenshot 2024-07-18 at 10.42.25 AM.png

 



 

 

 

 

 

 

 

 

 

 

From Here you can delete the Email.

Thank you

Regards,
aBox Agency | Shopify Partners

Need help customizing your Shopify store? Feel free to reach out to us at Shopify Partners Directory or visit our website at aBox.Agency.

If you found this post helpful, please give it a like!