Unable Edit Product description

Unable Edit Product description

Ankitshinde
Visitor
1 0 0

I am trying to edit the Product description, but it keeps showing the old description on the page. I have cleared my caches but the result is the same. Please help me out

Reply 1 (1)

Greta
Shopify Staff
1242 132 164

Hi there, @Ankitshinde!

 

Thanks for posting in the Shopify Community. Do you have any third-party page builder apps installed on your store? It's possible that there is interference between the app and your admin. 

 

If not, the issue may be with the Rich Text Editor. You can try clearing the formatting and save the changes, as shown here:

 

 

Let me know if the issue persists. Thanks!

Greta | Shopify 
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