Unable to Access Shopify Store and Cannot Open Support Ticket

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Does anyone know how to resolve this issue?


I am receiving this error:

There’s a problem loading this page

Your account [email] doesn't have permission to view this page. Try using a different account or going back to the Stores List page.



Reply 1 (1)

Shopify Partner
99 3 19

Hi @TheCarver,


Is it your own store, or did you get access through the Staff Account/ Collaborator Code?

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