Unable to Access Shopify Store and Cannot Open Support Ticket

[TheCarver]

Does anyone know how to resolve this issue?

I am receiving this error:

There’s a problem loading this page

Your account [email] doesn't have permission to view this page. Try using a different account or going back to the Stores List page.

[PurplePartner]

Hi @TheCarver,

Is it your own store, or did you get access through the Staff Account/ Collaborator Code?