Unable to Access Shopify Store and Cannot Open Support Ticket

TheCarver
Visitor
1 0 0

Does anyone know how to resolve this issue?

 

I am receiving this error:

There’s a problem loading this page

Your account [email] doesn't have permission to view this page. Try using a different account or going back to the Stores List page.

 

 

Reply 1 (1)

PurplePartner
Shopify Partner
99 3 19

Hi @TheCarver,

 

Is it your own store, or did you get access through the Staff Account/ Collaborator Code?

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