I recently updated my bank accounts and the old account number is no longer accessible for me to verify and change to the new account in the payout section for Shopify Pay. I don't see any other option to change the account information and need help for the payout section.
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I'm having the same issue as the others above. Please contact me so I can update my bank account. email@example.com
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I am having this same issue! However, I know my account info and I’ve entered them correctly!! Now the account is closed my payouts are going to!! How can I get this fixed?
This is Ren from the Shopify Support team. Thanks for reaching out and I'm sorry to hear about your struggles with this. I have reached out to you via secure email. Please respond as directed and I can continue to help you from there.
I am having the same issue.
I must have typed my account information incorrectly. I would like to correct it, but I have no way of knowing what error I initially made. I think I transposed a number, but am not sure.
Would you please help me to update my bank information? Thank you.
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I need help to updated my bank account on the payout section. I tried to do it but is asking me for my old account number and is no longer accessible for me to verify and change to the new account in the payout section for Shopify Pay. I already contact Paypal since it was with them (paypal cash debit card at that moment I had the option to use the bank account information to get direct deposit but I change from personal account to business one and I did not know that change will cancel my personal account now I don't have access neither them. Please help need to resolve this ASAP
I am having this exact issue, could you please help me? my store link is https://karismaticbrand.com/?_cd=87012778cd906265ce3e026972abaf947c3ca6450df0cd60450f3676603dd496&_u...
Thanks for reaching out for a hand. I have sent you a secure email with further instructions. Please respond accordingly and I can continue to support you from there!
Thanks for reaching out. I have gone ahead and sent you a secure email requesting some additional details. Please respond accordingly and I will be able to continue to support you from there. Thank you!