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Unable to Upload any Images

Unable to Upload any Images

MAD2017
Explorer
48 0 50

Up until an hour ago, I was able to upload images into new products. Now I am unable to upload any images!! What is going on? Is Shopify making more changes that we are unaware of?

Replies 7 (7)

RyanTechLLC
Shopify Partner
18 2 20

They are having a server error with Google Cloud, which powers file & image storage and parts of their API. Likely a bad update/fix that was pushed, but who knows. They are at least aware of the issue and working on it. Only thing we can do is wait.

 

Track it here: https://www.shopifystatus.com/incidents

Betterave-Nina
Excursionist
67 8 9

Hi @MAD2017.

 

Cloudflare servers are down. I assume this has something to do with it. Just wait it out.

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Geeky notes

AdelinaSG
New Member
6 0 0

Same issue here!

RyanTechLLC
Shopify Partner
18 2 20

NathanMartin
Visitor
1 0 0

Yes same here! Called customer service and they said they are aware of the issues and are working to fix it.  Its killing my day.  Had so many products to add to my site. 😕 and at 2K a month for Shopify Plus this should not be a thing! 

HAKMAN
Visitor
3 0 0

Same issue here.   Carved out time to get a new collection of products loaded today.  Can't do squat.   My patience is starting to grow thin with the Shopify issues lately.   

Nicola3
Excursionist
50 2 3

Hi @MAD2017

 

There should be an error information on your end when failing to upload images. You can share the error information here and see if we encounter the same situation. Thank you!