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I have tried for an hour now to try to get support to look at an issue and generate a pin by going to pin.shopify.com and I get different behavior every time.
I have tried on multiple devices, networks, browsers, etc and I keep getting the same error message.
Unexpected Server Error
This is the only way to generate a support PIN to get support?
Well since Shopify Support are now completely incompetent it seems, I'll update my own post.
After 3 days of troubleshooting this myself, they have finally confirmed what I already knew. There is a "ongoing issue":
staff name left out (Shopify)
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