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Re: Unlocking domain issue...

Unlocking domain issue...

formerflyboy
Visitor
1 0 0

I used to have a Shopify store years ago but it has since been terminated.  I just went to transfer my domain to a new host and discovered that my current domain has Shopify as it's registrar and is currently locked so I can't transfer it.  I no longer know what my logins were for that account and the two accounts I still remembered did not have my domain attached to them.  When I would attempt to add the domain it would say there was already a store associated with that domain.  I need help getting my domain unlocked so I can transfer it.

Reply 1 (1)

ES1
Shopify Partner
174 15 17

Hi @formerflyboy ,

 

Please reach out to Shopify support, after doing the initial verification, they will be able to unlock your domain for you.

 

Thanks

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