Unreal Customer behavior - too many active carts! Bots that damage shopify / security risks

[MartinsSilins]

Too many active carts but no visitors. Those are simply bots that attack websites!

No one can resolve this.  Looks like shopify doesnt care about this. Meanwhile we are  suffering.

I have 1677 Active carts - is this normal? No!!

After every attack, I have a fake abonded carts, I have fake users, I have fake subscriptions, I have fake reminder emails to fake users for fake left carts!

I Shopify will not fix this, I will definetly go to other platform soon!

We are tired of this!

Thank you!

[SealSubs-Roan]

Hi @MartinsSilins 

It is either has technical issues or error with the analytics. I highly suggest that you use apps to protect your store from bots as well such as [HumanPresence] Shop Protector and Negate ‑ Bot Protection.

[MartinsSilins]

This definetly is not technical issue or error with the analytics, becouse after attacks I have new fake users all with @protonmail.com