UPS Shipping Rate not working

[AndrewG123]

I am getting an error when a customer is checking out if there order is not over $150. I have a free shipping rate that I added which works in. I also have the UPS shipping rate thinking it would work but its not. Are my rates not setup properly? Please help, thanks

[ChelseySoper]

Hey @AndrewG123 

Thank you for providing the screenshot of the UPS, I can see exactly why the rates are not showing up.

You have the services selected, however you need the Future Services to be selected too. If that is de-selected, no rates will display at checkout. 

Once you select it, rates should return.

Let me know if you have any questions.

Chelsey