Urgent assistance required for store Reactivation

[bazaljahangir99]

Dear Shopify Support Team,

I am writing to seek urgent assistance regarding the reactivation of my Shopify store. Last month, I deactivated my store. However, I recently received an email from Shopify stating that I must contact Shopify Merchant Support within 48 hours, or my store will be permanently deactivated.In response, I attempted to reactivate my store, but I encountered an issue where the system indicates that the store URL does not exist. I am concerned that this may prevent me from successfully reactivating my store within the given timeframe.Could you please assist me in resolving this issue and guide me through the necessary steps to ensure that my store is reactivated promptly?Thank you for your immediate attention to this matter. I look forward to your swift response.Best regards,

Bazal jahangir 

BJ store

bazaljahangir99@gmail.com

[Imogen]

Hi there, @bazaljahangir99! Thanks for taking the time to reach out to the Shopify Community Forums with your support request! My name is Imogen. It's good to meet you!

To set some expectations for you, we're unable to authenticate users here in the Community, meaning that we're unable to access any store of account information related to conversations had in this environment. In order for our Support Team, to dig into this situation for you and investigate, we'll need you to reach out to our Authenticated Support Team via our Help Center. Once in our Help Center, let our AI Assistant know about your support request, and outline that you would like to speak to an advisor about the situation. This will get you connected with a member of our Authenticated Support Team so we can dig into this situation for you and investigate. -Imogen