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I hope this message finds you well. I am reaching out regarding my Shopify account, which was closed on August 13, 2024, after being determined to be in violation of Shopify's policies. At the time of closure, I was informed that my payouts would typically be held for 120 days.
However, it has now been over 120 days since my account was closed, and I have yet to receive any updates or resolution regarding my pending payout. I have contacted Shopify support multiple times via chat and email, but each time I am told the same response: "Your case has been escalated to a specialist team." Unfortunately, despite these assurances, no further action or communication has been provided.
Hello There Da14
We're so sorry to hear about this and we're willing to help can you kindly provide a suitable Contact Information so we can share with you the Reliable Proceedures.
Thank you so much for your reply. Here is my email address so you can contact me: sandalahamra3@gmail.com.
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