URGENT HELP NEEDED

Ahmedo
Tourist
6 0 3

Hello guys! 

My Facebook account has been locked is there any hope to get it back or should I move on and create another account? 

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Don
Shopify Staff
Shopify Staff
1492 99 208

Hi there @Ahmedo!

As Facebook is a third-party service, external to Shopify, we wouldn't be able to provide support for your Facebook account from here ourselves.

Not to worry, as you can still refer to Facebook's own support resources to see how you can submit an appeal with regard to your account.

Be sure to use the same email address or phone number you use to log into Facebook when making your appeal submission.

Do let us know if there's anything we can help out with from the Shopify side of things!

 

Regards,

Don

Don | Social Care @ Shopify 
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